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Terms & Conditions

Please read these terms carefully before shopping with us.

Last updated: 13 May 2026

Please read these Terms and Conditions carefully before using Everything Suzy. By accessing or using our website and services, you agree to be bound by these terms.

1. Acceptance of Terms

By placing an order, creating an account, or browsing our website, you confirm that you are at least 18 years old and agree to these Terms and Conditions in full. If you do not agree, please do not use our services.

2. Products and Pricing

  • All product prices are displayed in the local currency and are inclusive of applicable charges unless otherwise stated.
  • We reserve the right to update prices at any time without prior notice.
  • Product images are for illustration purposes only. Actual products may vary slightly in appearance.
  • We reserve the right to limit quantities or discontinue any product at any time.

3. Orders and Payment

  • All orders are subject to availability and confirmation.
  • By placing an order, you make an offer to purchase the selected item(s) at the stated price.
  • We accept payment via bank transfer. Proof of payment must be uploaded during checkout.
  • Orders are only processed after payment has been verified by our team.
  • No refunds are issued after payment has been made. Please review your order carefully before completing checkout.

4. No Exchange Policy

โš ๏ธ Important: We do not accept exchanges of colours or items once an order has been placed. Please be very sure of your colour selection and item choice before adding to cart and placing your order.

5. Delivery Terms

  • Deliveries are made daily, once per day.
  • Orders placed before 12:00 noon qualify for same-day dispatch.
  • Orders placed after 12:00 noon will be dispatched the following business day.
  • No deliveries on Sundays.
  • Delivery timelines may vary based on your location. We are not liable for delays caused by external factors (traffic, weather, courier issues).

6. Pickup Policy

๐Ÿช Pickup Available: Monday to Saturday, 9:00 AM โ€“ 5:00 PM. Please contact us to confirm your pickup before arriving.

7. Stockpiling / Order Holding

Paid orders that are not collected or have no confirmed delivery address will be held for a maximum of one (1) week from the date of payment. After this period, Everything Suzy reserves the right to restock the items, and no refund will be issued.

8. User Accounts

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You must notify us immediately of any unauthorised use of your account.
  • We reserve the right to suspend or terminate accounts that violate these terms.

9. Intellectual Property

All content on this website โ€” including text, graphics, logos, images, and software โ€” is the property of Everything Suzy and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

10. Limitation of Liability

Everything Suzy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products, including but not limited to loss of profits, data, or goodwill.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes take effect immediately upon posting. Your continued use of our site constitutes acceptance of the updated terms.

13. Governing Law

These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising shall be resolved under Nigerian jurisdiction.

14. Contact Us

For questions about these Terms, contact us at support@everything-suzy.com or visit https://everything-suzy.com.

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Privacy Policy
How we collect and protect your personal information.
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Refund & Delivery Policy
Delivery schedule, pickup hours, and our refund terms.